Under Dr. Asif Mahmood Jah’s direction, the Office of the Federal Tax Ombudsman has accomplished a great deal in protecting taxpayer rights and resolving tax disputes.
Speaking at a news conference, Legal Advisor Almas Ali Jovindah mentioned that the FTO has been quite efficient, receiving 10,515 complaints and resolving 9,900 of them in the past ten months.
According to him, Dr. Jah addressed systemic flaws within tax administration by initiating 31 own-motion investigations. For the purpose of informing taxpayers of their rights, the FTO held 117 outreach workshops in the year 2024. Accessibility has also been enhanced by the incorporation of paperless and remote hearings.
He brought up the fact that a recent FBR recommendation had pushed for simpler sales tax filing and remedied unjust tax practices.