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Google swings into action to curb loan app scams in Pakistan

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In its bid to safeguard users in Pakistan against fraudulent and unregistered loan apps, Google has formulated a new screening policy for personal loan applications.

Effective from May 31, the policy mandates that only a single Digital Lending App (DLA) can be published by Non-Banking Finance Companies (NBFC). If developers found attempting to publish multiple DLAs will have their accounts and any associated accounts terminated.

This move by Google follows recent actions taken by the Federal Investigation Agency (FIA) against illegal finance companies involved in short-term online lending. The initiative was prompted by the tragic suicide of an unemployed man in Rawalpindi, who was unable to repay a loan.

Developers with personal loan apps targeting users in Pakistan must complete the Personal Loan App Declaration form and submit the necessary documentation before publishing their app.

They must submit proof of approval from the Securities and Exchange Commission of Pakistan (SECP) to offer or facilitate digital lending services in Pakistan.

Google Play will also request additional information or documents relating to loan app compliance with the applicable regulatory and licensing requirements.

Personal loan apps operating in Pakistan without proper declaration and license attribution will be removed from the Play Store. The developers must remove the app from the Google Play Store immediately if the submitted license, registration, or declaration is no longer valid under the applicable laws.

“Google is taking preventative measures by setting stringent requirements for Digital Lending Apps in order to reduce financial risk and ensure data privacy. We strongly believe that the new requirements imposed on developers of personal loan apps will provide an extra layer of protection for the users,” said Farhan S Qureshi, Google’s Pakistan director.

Under the new set of rules, a DLA is prohibited from accessing sensitive data, such as external storage, media images, contacts and fine location. Whereas apps offering short-term personal loans, requiring repayment in full within 60 days from the loan issue date, are not allowed.

Pakistan is one of a small group of countries where Google has implemented additional requirements for DLAs. The new policy update is a significant step towards safeguarding consumers from harmful financial practices and ensuring data privacy.

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