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A meta program to monitor mouse clicks made by employees in violation of EU privacy regulations
Internal documents reviewed by Reuters show Meta Platforms’ (META.O) effort to collect detailed logs of U.S. workers’ computer activity to train its artificial intelligence models is broader than previously stated and would sweep up non-U.S. information along the way.
The documents present significant challenges for the project – a major part of CEO Mark Zuckerberg’s bigger strategy to overhaul how the firm functions around AI agents – that might drag Meta into a new European privacy battle, rights groups told Reuters.
Last month the owner of Facebook and Instagram told staff it was introducing the tool to capture how people use computers including mouse movements, clicks and navigation through drop-down menus to construct AI agents that can automatically do routine software jobs.
The program, Model Capability Initiative or MCI, is gathering data from over 200 apps and websites, according to a list Meta shared with colleagues. The cuts will affect only U.S.-based personnel and protections are in place to protect sensitive information, the corporation said.
But in the weeks since the introduction, Meta employees have complained that MCI was using so much data it was generating spikes in their personal internet usage, in some cases devouring an entire month’s limit in just days, according to internal posts obtained by Reuters.
In a question-and-answer paper sent to staff, Meta also said the tool would collect the contents of any email or direct message sent to anybody in the U.S., no matter where the sender was located.
MCI was “not installed on devices used by employees in the U.S.,” and focused on how individuals interacted with their computers, not what was on their screens, Meta spokesperson Dave Arnold said in a statement.
“We told non-U.S. employees in the spirit of transparency that it was used on the computers of U.S. colleagues they might email or chat with in the normal course of business,” Arnold said.
He acknowledged the rough number of apps and websites the program is tracking, but declined to answer questions about how much data it is consuming and whether it is lawful.
“We’ve looked at and taken steps to mitigate any potential privacy concerns during the development of this tool and as we roll it out, and we remain committed to complying with all applicable laws and regulations,” he said.
GDPR Compliance Issues Increasing
The findings could add to Meta’s regulatory headaches in the EU, where digital companies are embroiled in fierce legal battles over data collection and use.
U.S. workers rarely have any protection against being monitored by their employer, but companies operating under the EU’s General Data Protection Regulation must have a legal basis for processing personal data, disclose what they collect and meet strict conditions for especially sensitive data like health information.
One entry in Meta’s FAQ sheet on MCI was on tracking from the perspective of a non-U.S. employee: “I’m based outside the U.S. “Will my conversations or data be picked up if I’m talking with a U.S.-based colleague who has the tool enabled?”
The company’s response: “If a U.S.-based colleague has the tool turned on while gchatting or emailing with someone outside the U.S., that activity would be captured.
Meta also noted in the FAQ that data acquired by MCI would be “dissociated” from identifying employee information and hence could not be looked up or deleted for individuals, a requirement in Europe.
Kleanthi Sardeli, a legal expert at privacy advocacy organization NOYB (“none of your business”), told Reuters that even minimal or indirect collection of EU employee data might put Meta in breach of GDPR requirements.
She said that key sticking points could include whether the tool’s acquisition of European data is deemed “incidental” or constitutes monitoring under the GDPR, and whether the effort can pass a “purpose limitation” test.
“Such data was originally obtained in the context of work communication and the performance of the employment contract. “Feeding an employee’s chat to an AI model does not align with that initial purpose,” Sardeli said.
Meta notified the Irish Data Protection Commission, the lead EU privacy regulator under GDPR, that neither EU employee data nor the recording of screen content “falls within the primary purpose of the tool,” a DPC representative told Reuters without elaborating.
“We are not going to comment on the company’s exchanges with regulators,” said Arnold, the Meta spokesperson.
BACKLASH FROM EMPLOYEES OVER DATA SCOPE
The MCI project is part of a sweeping reorganisation at Meta that aims to give over big chunks of labour to AI agents. That has led to an intense response among staff, who have compared Meta to a “Employee Data Extraction Factory.”
One employee discussed internal discoveries from a deep dive of MCI log files using Anthropic’s Claude, an AI tool Meta has been nudging employees to incorporate into their job.
The analysis – replicated by others – found that MCI was added to the company’s existing data security software, giving it access to more details including employees’ code changes, their computers’ sleep and wake cycles, URLs visited and any clipboard content they copy and paste, which it then stored less securely in unencrypted form.
The employee said that having that much data would allow the construction of “a complete behavioural model of how a knowledge worker does their job.”
Not ‘an AI that clicks a dropdown for you’ but ‘an AI that knows which dropdown to click, what to pick, which document to paste it into, and what to do next,’ she wrote.
Two additional employees told Reuters that the employee’s post later disappeared.
“The conclusions of the post are fundamentally inaccurate,” said Meta spokeswoman Arnold, who would not answer questions about its assertions or indicate if the firm had taken it down.
The interactions within Meta bolstered why Johnny Ryan, director of the Irish Council for Civil Liberties’ Enforce team, believes it is “essential” that the DPC investigate the effort, he told CNN.
“This situation, this case, is not only for Meta employees. It applies to every worker in any industry where they could be replaced. If people know what it is, everybody worries about this,” he said.
Latest News
President Zardari promises to thwart attempts by foreigners to impede Balochistan’s advancement.
President Asif Ali Zardari has vowed that attempts by foreign-backed terrorists to obstruct development in Balochistan will be defeated at all costs, stressing that the province’s progress must continue despite security challenges.
Zardari made the remarks during a meeting with Balochistan Chief Minister Mir Sarfraz Bugti at the President’s House, where he was briefed on the overall situation in the province and ongoing development initiatives.
The president said there was a need to ensure effective coordination between the federal and provincial governments to promote peace, development and public welfare in Balochistan.
He stressed that Balochistan, Pakistan’s largest province by area, deserved special attention and adequate resources to support its development.
Zardari said efforts by terrorists operating with foreign backing to create obstacles to Balochistan’s development would be thwarted at every cost.
He expressed confidence that terrorism would eventually be eliminated from the province, saying that the day was not far when Balochistan would be free from terrorism.
The meeting also focused on the province’s overall conditions and development activities currently underway.
Pakistan Peoples Party Women’s Wing President Faryal Talpur and former Balochistan minister Mir Ali Hassan Zehri were also present during the meeting.
Business
Following the missile attack, the UAE suspends all banking and trade relations with Iran.
The United Arab Emirates (UAE) has suspended all trade activities, exchanges and financial transactions with Iran until further notice, the foreign ministry said in a statement on Wednesday, citing regional escalation that it said undermined regional and international peace and security.
The announcement came after the UAE’s defence ministry said on Tuesday that it had detected two ballistic missiles launched from Iran, the first such incident reported since a May 4 strike on the Fujairah port.
In a statement later, the ministry said the missiles targeted “maritime traffic” based on its assessments. Both missiles fell into the sea, it said.
Iran’s foreign ministry spokesperson Esmaeil Baghaei rejected early on Wednesday the statement by the UAE, describing it as “baseless.”
Baghaei called on “all regional parties” to refrain from making “unsubstantiated accusations” against Iran, according to Al Jazeera.
The spokesperson said that any assessment of the situation must account for what he called the continued “malicious actions” of the US and Israel against regional peace and security, pointing to what he described as a history of false-flag operations in the region.
The missile launch comes as a 60-day window for US-Iranian peace talks expired on Monday without a breakthrough, raising fears of a new escalation in the conflict that has disrupted shipping through the Strait of Hormuz since February.
“The defence ministry affirms its full readiness to deal with any threats and firmly confront anything that aims to destabilise the state’s security,” it said in a statement.
The UAE’s interior ministry sent a phone alert earlier on Tuesday to residents stating that the situation was safe and people should resume normal activities after an earlier alert warning of a missile threat.
The UAE had accused Iran recently of attacking its state-owned ADNOC vessels while transiting the Strait of Hormuz.
Iran has not claimed responsibility for the attacks on ADNOC vessels. Iran’s Revolutionary Guards have previously threatened action against vessels transiting the strait if they are linked to Tehran’s adversaries or fail to comply with Iranian directives.
Business
Trump claims that a striking agreement between the US and Canada has temporarily halted tariffs.
US President Donald Trump announced late on Tuesday night that he was putting a three-day pause on new 50% tariffs set to go into effect on Canadian goods on Wednesday, saying the two countries had reached an agreement.
The pause was “based on the fact that Canada and the USA, subject to the finalisation of documents, have a DEAL,” Trump said in a post on Truth Social.
An hour later, Canadian Prime Minister Mark Carney said in a statement that “substantial progress has been made, although there is important work still to be done.”
Trump added in his social media post that the Keystone XL Pipeline – a project cancelled by former President Joe Biden in 2021 after years of indigenous and environmental opposition – “may be awoken from the grave,” but did not provide details.
Trump’s post came after he spoke with Canadian Prime Minister Mark Carney on Tuesday afternoon, their second conversation this week, and after weeks of intense, opaque negotiations.
Existing US auto tariffs had been a sticking point, two industry sources familiar with the talks said earlier.
The new US tariffs would have covered about $20 billion worth of imports and applied regardless of whether Canadian goods qualify for preferential treatment under the US-Mexico-Canada trade agreement, which has shielded much of Canadian industry from earlier US tariffs.
‘Billions of dollars at stake’
Trade experts and industry officials say new tariffs could lead to job losses and business closures in vulnerable sectors, including lumber, wine and dairy. They also warn the dispute could complicate broader USMCA negotiations.
“There are billions in goods per year that were not impacted before, but now are at risk of being impacted significantly,” said Candace Laing, CEO of the Canadian Chamber of Commerce.
“Businesses have been doing a high-wire act for well over a year, holding off on hiring, investment and growing in Canada,” she said.
Canada’s minister responsible for US trade, Dominic LeBlanc, and chief trade negotiator Janice Charette have been in Washington since last week for talks.
On Monday, the Canadian officials met for nearly two hours with US Trade Representative Jamieson Greer and Commerce Secretary Howard Lutnick.
Greer has repeatedly cited Canada’s tariffs that followed initial US tariffs, some provinces’ refusal to stock US liquor and Canada’s dairy supply management system among US grievances.
Two sources said one of the main sticking points was US tariffs on Canadian vehicles.
The sides have discussed cutting US Section 232 tariffs on Canadian vehicles to 15% from 25%, with further reductions based on the amount of US content in each vehicle, the sources said.
The details of the deal touted by Trump remained unclear.
Counting tariff deductions
A major point of contention was how tariff deductions based on content should be calculated, with Washington demanding that only US-produced content be counted. Canada pushed for all North American content, including Canadian and Mexican parts, to be counted, the sources said.
Earlier on Tuesday, the US Commerce Department released new rules for automakers exporting from Canada and Mexico to certify their current levels of US content for tariff deductions, reducing the complicated exercise to once per year from twice.
But the Federal Register notice said automakers must re-certify vehicles’ American content by September 30 for them to claim deductions in the new annual cycle starting December 1.
A Canadian government source said last week that all options remained on the table if the new tariffs take effect, including government support for affected domestic industries and a possible suspension of bilateral trade talks, but the source expressed hope that the US was keen to reach a deal.
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